HAI Measurement & Benchmark
The HAI Index measures how well organizations embed human-first principles into their use of artificial intelligence. Your HAI Score™ evaluates your organization across key alignment pillars and provides an industry benchmark showing how you compare within your sector.
How HAI is Scored
Trust
The Trust pillar evaluates whether a company’s systems behave consistently, ethically, and without manipulation, enabling users and stakeholders to rely on them with confidence over time. It examines predictability, ethical intent, and the absence of exploitative design practices that erode confidence. By making trust measurable, the HAI framework incentivizes organizations to prioritize reliability and integrity as strategic assets rather than treating trust as a byproduct of growth.
Accountability
The Accountability pillar measures whether organizations accept responsibility for outcomes, take corrective action when harm occurs, and maintain effective governance and oversight. It evaluates ownership, remediation practices, and the strength of internal controls. By penalizing deflection and rewarding responsibility, even when costly, HAI encourages leadership discipline and continuous improvement.
Purpose
The Purpose pillar measures the clarity and authenticity of an organization’s mission and the degree to which that mission is reflected in real-world decisions and outcomes. It distinguishes between stated intent and behavior, assessing whether human benefit meaningfully guides strategy beyond profit or efficiency. HAI incentivizes companies to align leadership, culture, and execution around a clearly defined purpose, because misalignment directly impacts performance.
Safety
The Safety pillar assesses how proactively a company identifies risks, protects users, and considers long-term societal consequences of its technology. It evaluates both immediate safeguards and the organization’s ability to anticipate emerging harm before they occur. By rewarding preventive, adaptive, and forward-looking safety practices, HAI shifts safety from a reactive obligation to a core element of responsible innovation.
Transparency
The Transparency pillar examines how openly a company communicates how its systems work, how decisions are made, and how data is collected and used. It assesses explainability, disclosure practices, and honesty of communication with stakeholders. HAI incentivizes clarity over opacity by rewarding organizations that empower users with understandable information and meaningful control.
Impact
The Impact pillar evaluates the real, measurable, and lasting effects of a company’s technology on people, communities, and society. It considers positive outcomes, equity and inclusion, the rigor of impact measurement, and the durability of benefits over time. HAI incentivizes companies to design for meaningful human outcomes rather than scale alone, redefining success around long-term value creation.
HAI Index Score: 100 Point
Trust 20/20 Accountability 15/15 Purpose 15/15
Safety 15/15 Transparency 15/15 Impact 20/20
Total Score: 100/100
Certified HAI Company Requires Score of: 75/100
